Battlenet stuck at downloading new files

My Tickets. Contact Support. Relevant Products:. Common Problems The Battle. Did you find this article helpful? Yes No. Help us improve. Please rate the following from a scale of 1 to 5 stars: This article is easy to find. Sorry to hear that! We'd like to know what's wrong. Please check any which apply: This information isn't relevant to my issue. This article is unclear or poorly written. I have tried the suggested steps but they didn't work. I'm frustrated by Blizzard's process or policy.

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This will help us quickly determine whether the issues are network-related. If the Battle. In these situations, ultimately we can only recommend contacting the Internet Service Provider ISP for assistance determining what is causing the issue to occur on that specific network. Hello there. I had the same problem. Nothing on the website works.

But I found this video with multiple solution paths. The 2nd option worked fine with me after a reboot. Any help would be appreciated. I am on a fresh windows 10 install besides steam and origin, everything is default. No other gaming service had this issue and it worries me that this is the fix. Thanks, Baz.